Grand Hôtel Gallia & Londres Spa NUXE

It is very close to the grotto. It is a nice hotel. I very much liked my room and the hotel. The bathroom was truly spacious. The front desk is very accommodating and very helpful. Here is some important information about the rooms. This hotel offers superior and deluxe rooms. The superior rooms are cheaper and seem newer and bigger, have larger restrooms and comfortable furniture. The deluxe rooms seem smaller and have less comfortable furniture, though they have a view and a larger tv. I think the superior rooms are all in another building, which in my opinion seems newer and fresher. I definitely recommend the superior to the deluxe rooms. I was originally placed in a deluxe room and upon seeing it asked the front desk if I could see a superior room and they were able to give me a superior room, which I thought was much better. Though I think this hotel only uses the words superior and deluxe to describe rooms on booking, as at the front desk these rooms were referred to as rooms with and without views. I was given a superior twin room, which was very large and came with a super comfy and large foam chair, and a nice desk with another comfortable chair. My dad was given a superior double room, which though not nearly large as my specific twin room, was comfortable and came with a balcony, though his room only came with a chair for his desk, and in the booking pictures, the superior room come with a foam chair.

The hotel was in a great location, being next to the grotto of Our Lady. The hotel staff were also very friendly, especially Camillo. He helped us to get a taxi to the airport when leaving the hotel, even though he had to try twice. He also encouraged us, if we should ever return to Lourdes, to contact him so that he can give us recommendations to eat, etc., which we greatly appreciated. It was a pleasure dealing with him.

The peace and quiet of the room at the back of the hotel overlooking the garden and off the main corridor. The hotel location to the grotto very close and easy to walk back to during the day. Right in the heart of the main street. The friendliness of the reception staff. The character of the hotel.

Location of this hotel is superb, very closed to the Basilica. Although the hotel building is pretty old, it has an interesting local charm and identity. The room size was good and it has a small balony. Breakfast was good. Most impressive of this hotel is staff. During my stay, I encountered five different people at front desk, maintenance and dinning room. All of them were very attentive and responsive to my requests.

The location is excellent - easy walking to the Lourdes Sanctuary. A hotel with Olde Worlde charm. The staff were excellent - Christophe checked us in at 2am after travel disruption delayed our arrival. Then Monste, at reception, went above and beyond the call to help us sort a flat car battery on departure. We were so grateful for her assistance.